Customer Feedback: Critical to Successful Deep Draw Projects and Strong Relationships

deep draw manufacturers customer feedback

Customer feedback is essential for companies offering a positive and personal customer experience.

By Anthony Romero – Sales and Applications Engineer Manager.

Today’s business environment is fast-paced and highly competitive. Consequently, it is crucial that deep draw manufacturers understand what customers want in order to provide rapid turnaround and satisfying experience, from the initial contact to the final delivery of parts.

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The Importance of Raw Material Quality in the Deep Draw Metal Process

Raw material for deep drawing metal must be of the highest quality and meet required specifications.

By Anthony Romero – Sales and Applications Engineer Manager.

As mentioned in previous blogs, the deep draw process requires extensive know-how and expertise from the toolmakers and engineers involved. These technical experts must design the proper layout for the metal forming process, define the succession of tools (punches, dies, fingers), choose the proper tool clearances, select the appropriate lubricants, and make other decisions crucial to the success of deep draw manufacturing.

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The Importance of Mentorship for Future Deep Draw Toolmakers

Prospect Machine Products Supporting the Mentorship of Future Deep Draw Toolmakers.

By Anthony Romero (Sales and Applications Engineering Mgr.)

“Toolmaking is more than the art of cutting and fitting—it’s the science of creating something useful. It’s understanding a need and manufacturing a solution. What makes a toolmaker good? Invariably, it’s the intangibles: The ability to see a workable solution to a manufacturing nightmare; to suggest improvements to a design; to know what works and what won’t. It’s not a question of intelligence, but of having the knowledge that comes from experience. This is the essence of toolmaking and why apprenticeships are vital.” *

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Prospect Machine Products: Assisting Customers Worldwide from Connecticut

By Richard Laurenzi (President)

Like so many small manufacturers in our area, our earliest sales were made in Connecticut, then metro New York and New Jersey, and on to Massachusetts. All these locations were within driving distance for sales calls and deliveries by our founder, Michael Pugliese.

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Gemba at PMP – A Powerful Tool for Delivering Customer Satisfaction

By Anthony Romero (Sales and Applications Engineering Mgr.)

Improving the Deep Draw Stamping Process

Gemba is a Japanese term meaning the “real or actual place.” As a preferred deep draw metal stamping company that values efficiency, productivity, and customer satisfaction, Prospect Machine Products (PMP) uses this approach of focusing on the real issues that are impacting the company’s day-to-day operations to promote excellence in the workplace. It is a daily opportunity for PMP leadership to gain valuable insight into the manufacturing process and to identify what ISO 9001:2015 refers to as “opportunities for improvement” (OFIs).

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